Current location:
Is the customer service center of zhejiang xinglong instrument co., LTD., one of the very important department. Her main job is to: accept customers comprehensive business consulting, to provide customers with technical support; Accept, coordinate and handle customer complaints and solve customer problems; Actively communicate with customers, contact, understand the feelings and needs of customers, timely customer feedback to the relevant management department and production enterprise and disposed of properly. Customer service center has management and technical services. Customer management is mainly accept customers comprehensive business consulting, technical services mainly to provide clients with product pre-sale, sale, the after-sale technical support and solutions. In order to make every customer in the day lines can get satisfactory service, and keep good trust relationship with the company, we emphasize customer service pertinence and effectiveness, and implemented accepts the responsibility system, namely, every phone call to the customer, is responsible for each problem, to increase feelings, deepen the understanding each other. If you have any questions and requirements about our products, or have any opinions and Suggestions for our service, welcome communicate with us, at any time committed, we will serve you wholeheartedly. Your satisfaction is our service tenet, the company and customer common development is our persistent pursuit. Facing the future, customer service center staff will to love warm, cast brilliant service. |
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